Contact Us

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long will it take to get my delivery?

Orders inside Dhaka are typically delivered within 2–3 business days. For locations outside Dhaka, delivery takes 3–5 business days.

Is Cash on Delivery (COD) available?

Yes, we offer 100% Cash on Delivery across Bangladesh. You can inspect your package upon delivery according to courier guidelines.

Will I receive the exact product shown in pictures and videos?

Yes, absolutely. We use real product demonstrations and authentic imagery so you receive precisely what you order online, though slight color or appearance variations may occasionally occur due to professional studio lighting, photography, or display screen settings.

What if I receive a damaged or incorrect product?

If you receive a damaged, defective, or wrong item, you can request a return or exchange within 3 days of delivery. Please keep a video handy while unboxing your package as proof.

Do home appliances include any warranty?

Select electronics and home appliances come with a specific replacement or service warranty. Please check the individual product description page for exact warranty terms.

How can I reach out for support or questions?

You can call or message us directly via WhatsApp at 01828-284216 between 10:00 AM and 10:00 PM for any help with your orders.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Nationwide Delivery

    Mirpur 1, Dhaka, Bangladesh

    Hotline: +8801828-284216
    Email: hey.bizone@gmail.com