Contact Us
FREQUENTLY ASKED QUESTIONS
Orders inside Dhaka are typically delivered within 2–3 business days. For locations outside Dhaka, delivery takes 3–5 business days.
Yes, we offer 100% Cash on Delivery across Bangladesh. You can inspect your package upon delivery according to courier guidelines.
Yes, absolutely. We use real product demonstrations and authentic imagery so you receive precisely what you order online, though slight color or appearance variations may occasionally occur due to professional studio lighting, photography, or display screen settings.
If you receive a damaged, defective, or wrong item, you can request a return or exchange within 3 days of delivery. Please keep a video handy while unboxing your package as proof.
Select electronics and home appliances come with a specific replacement or service warranty. Please check the individual product description page for exact warranty terms.
You can call or message us directly via WhatsApp at 01828-284216 between 10:00 AM and 10:00 PM for any help with your orders.
CONTACT US FOR ANY QUESTIONS
Mirpur 1, Dhaka, Bangladesh
Hotline: +8801828-284216
Email: hey.bizone@gmail.com